Need a Solid Delivery Company? Here’s our List of the 5 Best Delivery Companies in Nigeria!

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With the rise in online shoppers in Nigeria, there has never been a higher need for delivery companies that can be depended on to deliver items to customers on time and in perfect shape. According to BusinessDay, 89% of Nigerian internet users shop online. One of the biggest indicators of an online business that can be trusted and loved by customers is how well they package their products for deliveries and handle the entire process, and this is largely dependent on the delivery companies they use for this.

So, we’ve scoured the internet and brought you a list of the 5 best courier and delivery companies in Lagos and across Nigeria! Also, some of these companies also deliver internationally, so you should consider them if you’re expanding your business beyond Nigeria. Let’s delve in.

In this article, we’ll discuss:

1. The Top Delivery Companies in Nigeria

2. How to Pick the Perfect Delivery Company Depending on What You Sell

3. What these Delivery Companies Offer to Businesses

4. Some Popular Questions about Delivery Companies

Our List of the 5 Best Delivery Companies in Nigeria!

After some really interesting research, testing and gathering information from other business owners, we came up with our very own list of the 5 best delivery companies in Nigeria. No matter what you sell, one of the delivery companies will be able to cater to deliveries for you without any hassle!

1. Kwik Delivery

2. Topship Africa

3. Gokada

4. GIG Logistics

5. DHL Delivery Company

1. Kwik Delivery

Kwik Delivery offers a range of shipping options to businesses across Nigeria, providing delivery services in Lagos, Abuja and Ibadan, with a promise of delivering within 2 hours. The platform also has an app that makes requests for pickups and riders on the go and is available on the iPhone App Store and Google Play Store.

One of the best things about Kwik Delivery is its range of shipping options; they provide bikes, vans and trucks, which means you can deliver large amounts of products with this delivery company. The bikes come equipped with insulated boxes that can cater for even the delivery of frozen foods, making them a perfect choice for vendors in the food industry. They also provide warehousing facilities for inventory management and storage for businesses.

Kwik Delivery also offers scheduled delivery options for business owners, meaning that you can schedule a delivery for the next day or even later. Payment options include cash on delivery, bank transfers and mobile money.

2. Topship Africa

Topship Africa is a delivery company in Nigeria that provides customers with the option of sending and receiving items to or from any location in the world, and this makes it one of the best options for business owners who want to import items from locations like China, UK, USA and Turkey, and deliver products outside Nigeria.

Topship also offers local and interstate delivery within Nigeria, and same-day delivery to cities like Lagos, Ibadan and Abuja.

With Topship, you can track your shipments in real-time, with notifications sent from the delivery company to your email inbox and your phone. This makes it easier for you to be able to communicate delivery delays with your customers effectively. Lastly, Topship boasts flexible shipping rates for both nationwide deliveries, imports and exports.

3. Gokada

Gokada boasts of being the one-stop solution to getting all your logistics needs met. The platform allows you to create, schedule, track or cancel deliveries with a few clicks of some buttons. It’s also easy to see your order history through the web dashboard. With a fleet of 1,200 delivery riders available, Gokada is one of the most trusted delivery companies in Lagos and Nigeria as a whole.

Gokada also has a mobile app that can be downloaded on Google Playstore or iPhone App Store that makes it easy to track your shipment or create an order for delivery on the go!

4. GIG Logistics

GIG Logistics is a popular courier and delivery company offering logistics and delivery services in almost every Nigerian city. This makes them a business owner's favorite because they make it easy to ship to all parts of the country.

One of the cool things about GIG Logistics is how you can get a quick quote right on the website, and get a rough estimate of how much your delivery will cost, without even having to sign up yet. This saves you the stress as you get to know right from the beginning whether you’ll be using this delivery company or not.

5. DHL Delivery Company

DHL delivery company is an international logistics company, and through its subsidiary company DHL Nigeria, provides delivery services to businesses and individuals in Nigeria. They are a great option for both international and local deliveries and have an extensive network of partners both locally and globally, making them a reliable delivery service for business owners.

DHL also provides warehousing options for customers, contract logistics and a lot more. You can find out how much DHL charges per kg, and a lot more perks that make it easy to decide if you have the funds to use them as your courier or delivery service.

How to Choose the Best Delivery Company for Your Business

Picking the perfect delivery company can make all the difference when it comes to getting your goods into the hands of your customers. Remember, it's not just about picking any delivery company, but the one that aligns with your specific needs, products, and customer expectations. Take your time, assess your options, and consider the factors that are most important to your business. Here are a few tips to help you find the best fit based on what you sell:

1. Consider the nature of your products: Different products have different shipping requirements. If you sell fragile items, you may want a delivery company that specializes in handling delicate goods. If you sell perishable items, look for companies that offer refrigerated transportation. Think about what your products need to arrive safely and in good condition.

2. Assess delivery speed: Depending on your business, delivery speed can be crucial. If you sell time-sensitive goods or customers expect quick shipping, you'll want a company known for providing speedy deliveries.

3. Check geographic coverage: Ensure that the delivery company serves the areas where your target customers are located. Some companies may have limited reach, so it's essential to confirm they can deliver to your target locations reliably.

4. Compare costs: Delivery costs can vary significantly between different companies. Take into account factors such as shipping distance, weight, and any additional services you may require (like tracking). Find a balance between cost-effectiveness and the level of service you need.

5. Research customer reviews: Look for feedback and reviews from other businesses that have used the delivery company you are considering. Real-life experiences can give you valuable insights into their reliability, customer service, and overall satisfaction with the delivery service.

Services that Delivery Companies in Nigeria Offer

1. Same-day delivery: This is delivery that happens the same day that the customer places the order. This allows businesses to be able to satisfy their customers even better. Pro-tip: You should set a cut-off time for same-day delivery to be possible. E.g, customers who order before 12 pm can get their delivery on the same day, but customers who order after then have to wait till the next day.

2. Cash on Delivery: This allows the customer to pay for delivery only after the item has gotten to them. This means the business owner collects payment and ships out the item, and the delivery company is in charge of getting the payment from the customer.

3. Express Delivery: Most delivery companies also offer express delivery, which is typically the fastest means of delivery. The customer typically has to pay a little extra to get this service.

4. Return and Exchange Services: In some situations, customers want to return products that they’ve bought, probably because they’re not satisfied or got the wrong item delivered to them. Delivery services can also handle return and exchange here, ensuring that both the business owner and customer get the returned and exchanged items.

Frequently Asked Questions about Delivery Companies in Nigeria

1. Which delivery companies operate in Nigeria?

Several delivery companies operate in Nigeria, including Gokada, Kwik Delivery, Jumia Express, Konga, GIG Logistics, DHL, and FedEx, among others.

2. How long does delivery usually take in Nigeria?

Delivery times can vary depending on factors such as the location, distance, and type of delivery service. Generally, it can range from a few hours to a few days, depending on the company and the destination.

3. Are there any delivery companies that offer same-day delivery in Nigeria?

Yes, some delivery companies offer same-day delivery services in Nigeria. Companies like GIG Logistics, Jumia Express, Gokada and others provide this option for customers who require urgent delivery.

4. What are the average delivery costs in Nigeria?

Delivery costs in Nigeria can vary depending on factors such as the weight, dimensions, and destination of the package. It's best to check with the specific delivery company as they typically have different pricing structures.

5. How can I track my package during delivery in Nigeria?

Most delivery companies in Nigeria, like Gokada, FedEx, GIG Logistics and Kwik Delivery provide tracking services. Once your package is dispatched, they usually provide a tracking number that you can use on their website or mobile app to monitor the progress of your delivery.

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