Get Amazon-Level Delivery for your Business with Bumpa’s New Shipping Automation

Remember the last time a customer messaged you at midnight asking about their delivery? That ends today!

Bumpa's shipping automation connects you to 40+ delivery companies, sends automatic tracking updates, calculates accurate costs by weight and location, and gives you back 3-4 hours daily to focus on growing your business instead of managing logistics. Start your transformation here.

Picture this: It's 11 PM on a Tuesday. You’re in bed when your phone buzzes with a WhatsApp message.

"I ordered yesterday. Where is my package? When will it reach me?"

You sigh, roll over, and start typing: "Let me call the dispatch rider tomorrow morning and get back to you."

Sound familiar?

If you've been selling online in Nigeria, you've probably had this exact conversation hundreds of times. You've spent hours manually calculating shipping costs, calling different delivery companies to compare prices, and answering endless "where is my order?" messages from customers.

Well, you’re not alone.

The Problem Every Nigerian Business Owner Faces

Let's be honest about what online selling looks like in Nigeria:

For Customers:

• They place an order but have no idea when it will arrive

• They can't track their package

• They get surprised by sudden changes in delivery costs

• They abandon their carts because shipping is too expensive or unclear

• They lose trust when delivery takes too long with no updates

For Business Owners:

• Spending 3-4 hours daily just managing delivery logistics

• Losing sales because shipping costs are too high or unclear

• Constantly explaining delivery delays to frustrated customers

• Choosing between expensive reliable logistics or cheap unreliable ones

• Having no control over customer delivery experience

The Real Cost: Recent data shows that 60-80% of Nigerian online shoppers abandon their carts due to unexpected shipping costs, complicated checkout processes, lack of trust, and limited payment methods are major contributors. That's 60 to 80 out of every 100 potential customers walking away because of shipping problems.

For a business making ₦500,000 monthly, that's at least ₦300,000 in lost sales. Every month.

Related: 5 Ways to Reduce Shipping or Delivery Costs for Your Business & Customers

Introducing: The Bumpa Shipping Revolution

We realised something had to change. Nigerian businesses deserve the same quality delivery experience as international e-commerce sites. Your customers shouldn't have to wonder where their package is or why delivery costs keep changing.

So we completely rebuilt how shipping works on Bumpa.

This isn't just a new feature we added. This is an entirely new way for you and your customers to experience delivery.

The new system has two powerful parts:

1. Automated Shipping (powered by our partnership with Shipbubble)

2. Smart Delivery & Pickup Options (works even if you don't use automated shipping)

Let me show you exactly how this changes everything.

Automated Shipping (That Actually Works)

Let’s break this down into smaller bits.

The Shipbubble Connection

Remember the era of calling different dispatch riders every morning? That's over now.

With automated shipping, your Bumpa store connects directly to Shipbubble - Nigeria's largest network of logistics companies. This means your customers can choose from over 40 delivery companies including DHL, SpeedAF, GIG Logistics, Sendstack, and more.

Here's the magic: Your customers see all these options and choose for themselves.

How Your Customers Experience It

Let's say Ajoke in Abuja wants to buy a phone case from Adunni's store in Lagos.

Old way:

• Ajoke adds phone case to cart

• Sees "Delivery: ₦2,500" (no choice, no explanation)

• Wonders: "Which company? How long? Can I trust them?"

• Often abandons cart due to uncertainty

New way:

• Ajoke adds phone case to cart

• Sees delivery options:

  • Delivery company 1: ₦3,000 (Next day delivery)

  • Delivery company 2: ₦2,200 (2-3 days)

  • Delivery company 3: ₦1,800 (3-5 days)

• Chooses delivery company 2 because he trusts them and the price is fair

• Gets automatic tracking updates via SMS and email

• Completes purchase with confidence

See the difference? Choice creates trust, and trust creates sales.

Smart Location-Based Shipping

The system gets even smarter. You can set exactly where you want to ship:

Worldwide Shipping: Sell to customers anywhere in the world. Perfect if you're targeting the Nigerian diaspora or selling to international customers.

Specific Locations Only: Maybe you only want to ship within Nigeria, or only to Lagos and Abuja. You choose exactly which states, LGAs, or countries can order from you.

Distance-Based Shipping: This is brilliant. You can say "I only ship within 2 hours of my store location." The system uses Google Maps to calculate this accurately, so customers in Ikeja can order from your Surulere store, but customers in Calabar cannot.

Weight-Based Accurate Pricing

No more guessing shipping costs.

The system automatically calculates delivery costs based on the actual weight of the products that has been set by you.

Fallback Weight Protection: Here's where it gets clever. If you forget to add weight to a product, the system doesn't break down. Instead, it uses a fallback weight to keep everything running smoothly.

By default, Bumpa sets a 2kg fallback weight for each product in your store, but you can edit this to match your typical product weights. Maybe your jewelry averages 0.5kg, or your furniture averages 10kg - you choose what makes sense.

How it works: When a customer adds items to their cart, the system checks each product. If you've set a specific weight for that product, it uses the exact weight for shipping calculations. But if a product is missing weight information, it automatically uses your fallback weight instead.

This means customers always see accurate shipping costs at checkout, and you never lose a sale because of missing weight data. No more blocked orders, no more frustrated customers, no more lost revenue from incomplete product information.

Smart Delivery & Pickup Options

This part works whether you use automated shipping or not. It's about giving you complete control over when and how orders get delivered.

Flexibility on Delivery Dates

Tell The System When You Work: Instead of customers expecting delivery any day, you can specify your business operating days. If you don't work Sundays, customers won't expect Sunday delivery.

Processing Time Control: If you need 3 days to prepare an order (maybe you're customising products), you can set this. Customers will only see delivery dates starting after your processing time.

The No Same Day Delivery Option

Some businesses just can't do same-day delivery. Maybe you're in Enugu but your logistics partner needs a day to collect the item.

With "No Same Day Delivery," customers can only choose delivery dates starting tomorrow or later. This prevents impossible delivery promises and customer disappointment.

Real Business Scenarios

Scenario 1: The Custom Tailor Kemi makes custom dresses. Each dress takes 5 days to complete.

She sets "Processing Days: 5" so customers ordering today can only choose delivery dates starting 6 days from now. This gives her time to make the dress and prevents unrealistic delivery expectations.

Scenario 2: The Retail Store Chuka sells electronics and has both a physical store and online presence.

He offers "Customer Pickup" so customers can choose between home delivery or picking up from his store in Computer Village. Customers who pick up save on delivery costs and get their items immediately.

Why We Built This

Before now, Bumpa merchants had to set shipping rates manually or have customers chase them for delivery confirmations. You were stuck playing logistics coordinator instead of focusing on your business growth.

This new version simplifies everything and transforms your entire delivery experience.

Now, shipping can be:

Accurate: Based on actual weight and precise location data - no more guessing or surprising your customers with unexpected costs.

Automated: You don't need to do anything manually. Set it up once, and the system handles everything from pricing to tracking updates.

Tracked: Customers are always in the know. They get real-time updates via SMS and email, so your phone stops buzzing with "where's my order?" messages.

Flexible: You can still choose your preferred riders or logistics company. The automated system works alongside your existing relationships, not against them.

How This Changes Everything for Nigerian Businesses

1. Your Customers Trust You More

When customers see familiar delivery company names (DHL, SpeedAF) and can choose their preferred option, they trust your business more. They're not wondering "who is this random logistics company?" anymore.

2. Fewer Abandoned Carts

With clear delivery options and accurate pricing, customers complete their purchases instead of abandoning them due to uncertainty.

3. Less Customer Service Headaches

Automatic tracking updates mean customers know where their packages are without asking you. Your WhatsApp stops buzzing with "where is my order?" messages.

4. You Save 3-4 Hours Daily

No more manually calculating shipping costs or calling logistics companies. The system handles all of this automatically.

5. You Can Focus on Growing Your Business

Instead of being a logistics coordinator, you can focus on what you do best: creating great products and marketing your business.

What This Means for the Future of Nigerian E-commerce

This shipping update represents something bigger than just a new feature. It's a signal that Nigerian e-commerce is growing up.

For too long, we've accepted that online shopping in Nigeria means:

• Uncertain delivery times

• No choice in logistics companies

• Poor tracking and communication

• High cart abandonment rates

Those days are over.

With systems like this, Nigerian businesses can compete with international standards. Your customers get the same quality experience they'd expect from Amazon or any global e-commerce site.

More importantly, this levels the playing field. Small businesses in Enugu can now offer the same professional delivery experience as large businesses in Lagos.

Getting Started Today

The new shipping system is available now for all Bumpa merchants on the Pro and Growth plans. You can:

• Connect to Shipbubble with one click

• Set up in less than 5 minutes

You can download the app in a few minutes and change the delivery game for your business in just a few steps! Get started here.

Conclusion

Running a business in Nigeria is hard enough. You shouldn't have to spend half your day managing logistics instead of growing your business.

The new Bumpa shipping system gives you back your time while giving your customers the professional experience they deserve.

The question isn't whether you should upgrade. The question is: can you afford not to?

Log into your Bumpa dashboard today and explore the new shipping options. Your future self (and your customers) will thank you!

Subscribe to our Blog

If you love tips & content like this that will help with your small business marketing and growth, then you’ll be excited to know we have more! We could always send you notifications when they are published if you share your email with us. We promise not to be a bother, and you can always unsubscribe anytime!

Subscribe Now

Want to Learn More about Bumpa & How to Grow Your Business with it?

You can sign up to Bumpa in 5 seconds as a small business owner and let us begin the journey of growing your business with you!

Sign Up Now