How to Get Started on Bumpa: An Onboarding Guide.

Hello there! 

Are you new to Bumpa and you need help setting up so you can launch your website or start keeping business records on Bumpa?  This article is going to help you set up & get started. 

Table of Content

• Getting ready to sell online. 

• Getting ready to manage business records. 

• How to Get Onboarding Assistance.  

• Conclusion

Getting Ready to Sell Online. 

If you’re new to Bumpa & you need to set up a Bumpa website to start selling online, you only need to complete 4 key steps: 

1. Set Up Payments On Your Website: Add your bank details. 

2. Adding Store Information

3. Adding Shipping options. 

4. Add products you want to sell. 

5. Optional: Customise your website, and you’re ready to start selling!  

1. Setting Up Payments on Your Bumpa Website: Add Bank Details 

Bumpa allows you to easily receive payments in Naira, Kenyan Shillings, Dollars & Pounds on your website. 

Here are the things you need to do and know to set this up:  

1. Add the bank details you want to receive payments into. 

2. Select the payment provider that should appear on your website. Bumpa gives you 5 options: Paystack, Fincra, Nomba, Pocket & Bumpa Terminal. 

3. Select who should bear the transaction charge: yourself or your customer. And that’s all!  

Key Things To Know About Online Payments on Bumpa 

I. Transaction Charges: Each payment option comes with transaction charges: 

• Paystack: 1.5% transaction fee. 

• Fincra: 0.5% transaction fee

• Nomba: 1.3% transaction fee

• PocketApp: 0.8% transaction fee

• Bumpa Terminal: N100 for transactions above N5000

Ii. How to Activate International Payments on Bumpa: International payments are set up for you upon request and is made available through our partnership with Stripe. . Click here to learn how to activate it on your website. 

Iii. Payment Options:  It is advised to have at least two payment methods on your website.  You can activate all, if you so wish. 

IV. Receiving Payment into a Business Bank Account: If you would like to use a business bank account to receive payments, you would have to complete KYC verification on the app, which requires your BVN, NIN & CAC registration document. 

B. Adding Store Information. 

Another step you need to complete for your onboarding setup is to add the required store information to help curate your Bumpa experience. 

This doesn’t require any assistance, and you’ll be done in a minute. 

C. Adding Shipping Options: 

Every retail business needs to deliver to its customers, and it’s something that your customers should pay for together with their order. 

Here are a couple of things you need to know about setting up shipping on your Bumpa Store: 

1. If you only do Pickups: You can simply create PickUp as a delivery option & put the price at N0. 

2. If you have your own delivery bikes/companies: Set up Shipping pricing manually by adding the locations you deliver to & their prices. 

3. If you want to offer multiple delivery companies on your website; You can use our Automated Shipping option, which is an integration with Shipbubble that allows you to choose or display up to 25 delivery partners on your website, giving your customers the option to choose what delivery company they want and price. 

4. Advanced Shipping Setup: You can set up Delivery timeline, Shipping tracking, weighted shipping, etc., on the General Settings Page. 

D. Adding Products. 

You can add as many products as you like with specifications like Size, Color etc on your website, set up MoQ & MaxOQ, add Size Chart, etc. on your Bumpa website. 

Here are tips if you need help adding products: 

1. Adding products manually: You can watch this video to learn how to add products to your store. 

2. Importing Products: If you’re pivoting from another e-commerce platform or you have a lot of products, you can import all your products at once via CSV or get assistance from our Support team. 

E. Customising Your Website (Optional)

So, you’ve completed everything you need to get onboarded. Before you start selling, you may want to customise your website with your brand assets and to your exact specifications. 

There are 3 major ways to customise a Bumpa website: 

I. Customising the default Bumpa website template: Here you can play around with colors, how your products display on your website, upload your brand logo as favicon, upload banners, and so much more. 

Ii. Customising Special Website Templates: You can purchase and customise different website templates like the Vogue, Universal, Allure & Porto themes. These themes give you more design capabilities with your website. 

Some Bumpa websites using themes are: Dyelab.co , Moelle Essentials, Akubata Designs etc

Iii. Custom-made Websites: You can request for a custom-made website built just for your brand. Please note that this comes at an additional cost beyond the cost of purchasing themes/templates. 

Some Bumpa websites that we’ve custom-built are Beauty Shop Africa, Fine Funky, Fruity Life etc. 

2. Getting Ready to Manage Your Business Records. 

If all you want to use Bumpa for is to keep your business records digitally so that they are always safe and you can get business analytics and performance from Bumpa, there are 3 core features you need to explore to get started: 

I. Start Recording Sales. 

Recording your sales on Bumpa is probably one of the most straightforward features to use Bumpa for. If you need help, click here to watch a How To video. 

Ii. Create Invoices/Receipts

Invoices and receipts are automatically created when you record an order as paid or unpaid on the Bumpa app. 

III. Start Recording Expenses. 

If you’d like to keep a record of your business expenses on Bumpa, you can follow the steps listed here to get started. 

How to Use Bumpa After Onboarding

Want to explore more Bumpa features? Here are some resources you should check out: 

• Join Bumpa OpenHouse & Learning Sessions: Hosted every week and shared to your email, you can join our learning sessions that show you more useful Bumpa features to help your business growth and operations. 

• Bumpa Academy: If you want to learn business strategies and tips, you can take free courses on Bumpa Business Academy. 

• Bumpa Support: If you need further assistance with understanding a Bumpa feature or you need help, you can visit our Help desk at www.support.getbumpa.com, send an email to [email protected] or chat with a Customer Support Representative with Bumpa Chat. 

I hope you enjoy Bumpa to the fullest! Feel free to reach out to us via [email protected] if you have any questions regarding this article. I'm wishing you a seamless onboarding experience and business growth!